LATE CANCELLATION / NON-ARRIVAL / DEPOSIT

WE VALUE OUR CUSTOMERS - TO ENSURE WE CAN MEET DEMAND AND AVOID MISSED APPOINTMENTS, PLEASE BE ADVISED THAT WE REQUIRE A DEPOSIT ON SOME TREATMENTS. PLEASE UNDERSTAND THAT WHEN YOU FORGET OR CANCEL YOUR APPOINTMENT, WE MISS THAT OPPORTUNITY TO FILL THAT SPACE AT SUCH SHORT NOTICE. WE RESPECTFULLY ADVISE YOU THAT DEPOSITS ARE STRICTLY NON-REFUNDABLE AND 24 HOURS NOTICE WILL BE REQUIRED TO CHANGE A BOOKING, OR WE WILL RETAIN YOUR DEPOSIT.